Repair requests come to the office by text or call, we dispatch vetted local trades, and you hear about anything over $250 before it happens.
A water heater doesn’t care what time it is. Our tenants text or call the office, and the office decides what’s urgent, who to send and what it should cost.
We use plumbers, electricians and handymen we’ve worked with for years, on our own buildings as well as yours.
Tenants text the office with the address and the problem. Photos help. Emergencies, they call.
Not every request is a repair. Some are a reset button or a filter. We sort that before anyone drives out.
The same people who service the eight-unit complex and the commercial building we own.
Under it, we handle it and note it. Over it, you approve it first.
Have a plumber you trust? Tell us at onboarding and they go on the list for your property.
Every request, who went, what it cost. Ask any time.
Only over $250. Small items are handled so the tenant isn’t waiting and you aren’t getting a call about a faucet.
Yes. Tell us at onboarding and they go on the list for your property.
The tenant, out of the deposit or by invoice, per the lease. Wear and tear is the owner’s.
A real number from a licensed local broker, and what we’d fix first. Yours to keep whether or not you hire us.