Something broke? Tell us.

Text or call the office with your address and what’s wrong, or send it here. Emergencies: call.

Fastest

Text it. Photos help.

Text (361) 510-2325 with your address, what’s wrong, and a photo if you can. The office triages it and sends the right person.

Emergencies (no water, no power, flooding, gas smell, no A/C in summer heat): call, don’t text. Gas smell: leave the property and call the gas company first.

Or use the form

Same thing, in writing. It goes straight to the office.

What To Expect

After you report it

How fast will someone come?

Emergencies come first. Everything else is scheduled with you as soon as the right trade is available.

Do I have to be home?

Not if you tell us it’s OK to enter. If you have pets or would rather be there, say so and we’ll schedule around you.

Who pays for the repair?

Normal wear and repairs are on the owner. Damage caused by the tenant is charged back per the lease.

What counts as an emergency?

Anything that’s a safety issue or is actively damaging the property: water where it shouldn’t be, no power, no working toilet, no A/C in extreme heat.

Questions?

Text the office. A real person answers.

Repairs, rent, applications, anything about your lease.

Text (361) 510-2325 Call (361) 434-0040