5117 Williams Dr, Corpus Christi, TX 78411  ·  Mon–Fri 9–5
Urban Properties
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The answers, before you have to ask.
Tenant FAQs

The answers, before you have to ask.

Rent, deposits, repairs, moving out, pets. If it isn’t here, text the office.

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Frequently asked

When is rent due?

On the date in your lease, usually the 1st. The grace period and late fee are in the lease too, and they’re applied the same way every month.

How do I pay?

In person at 5117 Williams Dr, or Cash App, Avail, Venmo or PayPal. Details on the Pay Rent page.

How do I report a repair?

Text or call (361) 510-2325, or use the maintenance request form. Emergencies: call.

Can I have a pet?

Depends on the property and your lease. Ask before you bring one home; unauthorized pets are a lease violation.

What happens to my deposit?

It’s held per Texas law and returned, itemized, within the required timeline after move-out, less any damage beyond normal wear and tear and any unpaid balance.

How do I give notice?

In writing, with the notice period your lease requires (usually 30 days). Text or email the office and we’ll confirm the date.

Can I renew?

We’ll reach out well before your lease ends. If you want to stay, say so and we’ll send the renewal.

Can I sublet or add a roommate?

Not without written approval. Anyone living there has to be on the lease and screened.

Who do I call about a neighbor problem?

The office. If it’s a safety issue, call 911 first, then let us know.

What if I’m going to be late on rent?

Text the office before the due date. That conversation is always easier early.

Questions?

Text the office. A real person answers.

Repairs, rent, applications, anything about your lease.

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